❓ Frequently Asked Questions
💎 What is the jewelry made of?
Each piece is thoughtfully handcrafted with high-quality materials:
Leather: I use Roo leather, the most durable for jewelry and everyday wear (unless otherwise specified).
Pearls: Genuine Freshwater, Saltwater, Tahitian, Akoya, Keshi, Biwa, and more.
Gemstones: Authentic stones like Larimar, Turquoise, Moonstone, Amazonite, & more.
Settings: Choose from a wide variety of metals including:
- .925 Sterling Silver
- Gold Plated (Yellow, Rose, White)
- 9K, 10K, 14K, 18K & 24K Solid Gold
- Limited options in Stainless Steel, Tungsten, Wood & Platinum
🕊 Cremation & Breastmilk Jewelry
- Cremation Jewelry: Made with the ashes you provide, cast into a high-grade epoxy and set into your chosen setting.
- Breastmilk Jewelry: Your personal milk is preserved and never mixed or bulk processed. Once received, it is immediately labeled, sterilized, and individually preserved. Drying takes up to 2 weeks before your keepsake can be created.
💡 All items can be made with or without DNA.
🌿 What else can I include?
In addition to cremation ashes and breastmilk, you can include:
- Lock of hair
- Umbilical cord
- Encapsulated placenta (must be encapsulated before shipping)
- Grave dirt
- Dried flowers
- Glitter, flakes, tints, chunky glitter
Each inclusion is treated with care and can be combined to create your one-of-a-kind keepsake.
⏳ What is the turnaround time?
- Leather Jewelry: Ships within 1 week unless materials are needed for a custom order.
- DNA Jewelry: Turnaround time is typically 6–12 weeks from the date your inclusions are received.
📦 I will keep you updated throughout the process.
🚫 All sales are final. Delays do not qualify for refunds.
🌟 Will my jewelry look like the photos?
No two pieces are the same - each is custom and handmade. Variations in color, shape, and finish are expected. Small imperfections may occur but never affect the beauty or integrity of your keepsake.
🧪 Can jewelry tarnish or oxidize?
Yes, just like all metal jewelry, even gold.
To prevent tarnish or oxidation:
- Keep jewelry dry
- Store in a cool, dark place
- Use the original box or individual soft pouches
🛑 Rose/yellow gold plated jewelry may fade over time. For lifelong tones, choose 10K gold or higher.
🧼 How do I clean and care for my jewelry?
Avoid exposure to:
Alcohol, sanitizer, bleach, tanning beds, paints, perfumes, and harsh chemicals.
Precious Metals:
Clean gently with warm water and mild soap using a soft cloth or toothbrush. Avoid scrubbing epoxy stones.
Leather:
Condition monthly with pure shea butter, coconut oil, or mink oil. Leather hue will deepen in color with time.
Pearls:
Apply perfume, hair spray, and lotions before putting on pearls. Wipe with a soft cloth after wear.
Epoxy Stones:
Do not soak or submerge. Clean with a damp cloth and gentle soap only. Epoxy is water-resistant, not waterproof.
📦 Where do I ship my inclusions?
Once you place your order, I’ll send shipping instructions via email.
Breastmilk:
- Minimum 15–30ml (1oz) recommended
- Double-bag in milk bags, place in bubble mailer
- Always include tracking
Cremations:
- ¼ to ½ teaspoon
- Double-bag in a small Ziplock, place in bubble mailer
📦 For extra help, I offer:
- Prepaid Label Only – $10-15
- Shipping Kit (bags, label, mailer) – $25
Never send the last of any inclusion.
🍼 Can I use more than one milk?
Yes! There’s a $20 preservation fee per additional milk used in your jewelry.
🌳 Wood Pieces
Custom wood items are available and can include engraved names or dates. Reach out for options.
🥤 Tumblers
Ready-to-ship tumblers ship as-is. Custom tumblers are epoxy-coated and all unique.
Care Instructions:
- Hand wash only
- Do not microwave
- Avoid heat, sun, and drops
🔁 What is your return & cancellation policy?
Because of the personalized nature of each piece:
- No returns or cancellations
- All sales are final
Settings are ordered immediately after your purchase. If a setting arrives TO US, damaged or incorrect, I’ll gladly work with you to resolve the issue after the item is returned to the jeweler.
📌 I do not set accent stones - only the DNA stones. If one of my stones is lost, I will replace it (shipping fees apply). For costly ( gold pieces), consider jewelry insurance.
💍 Know your ring size before ordering! Visit a jeweler or craft store ( anywhere that sells jewelry). Bracelets, anklets, and necklaces must also be ordered in the correct size.